Coping Power Program (CPP)

Developed by John E. Lochman, Emeritus Professor of Clinical Psychology at the University of Alabama, the Coping Power Program is one of the few effectively proven empowerment courses used in clinical, educational, and, more recently, corporate settings.

The program aims to positively transform dysfunctional relationships and behaviors, enhancing the well-being of individuals within the work teams and the professional environment. Participants will improve their management of interpersonal relationships, learning to minimize and control conflictual behaviors that often unconsciously emerge in organizational contexts.

The training program consists of either 32 sessions (for operational teams) or 16 sessions (for individual managers), starting with an initial assessment session designed to gather participants’ issues and tailor the course based on identified specific needs. At the end of the program, participants will take a final assessment test, followed by the issuance of a certificate of attendance.



  • Promote group cohesion by enhancing pro-social and cooperative skills.
  • Master the goal-setting tool, reflecting individual participants’ objectives aligned with group purposes.
  • Improve problem-solving strategies used in conflict resolution, reinforcing positive behaviors while minimizing negative ones.
  • Reduce stress levels and expand spaces for sharing, reflection, and communication within the work team.
  • Foster the development of positive qualities and positively influence others by serving as role models.

For Operational Teams:

  • Building a cohesive group and enhancing the team's organizational capabilities.
  • Emotional literacy training (understanding the physiological, cognitive, and behavioral components of emotional states and identifying triggers).
  • Conflict management: coping techniques, effective anger management and emotional self-control strategies, with self-relaxation and stress tolerance exercises.
  • Introduction to the concept of internal dialogue and self-instruction.
  • Changing perspectives: introduction to the concept of “blind spots” and distinguishing between automatic and conscious thinking.
For Managers:
  • Introduction to the leadership construct; qualities and strengths of a good leader.
  • Time management: self-care and attention to one’s needs.
  • Enhancing relationships with operational team members; supporting and monitoring team progress.
  • Observing positive and negative behaviors: the power of praise, reward, and contingent punishment.
  • Educational use of discipline and benefit removal; distinguishing between effective and ineffective instructions and rules.

The program is designed for both individual professionals and organizational teams with participants ranging from a minimum of 5 to a maximum of 12.

There are no prerequisites for this training program.


Giulia Sbaragli

The training program is led and moderated by Giulia Sbaragli, Relationship Manager at Hermes, senior professional expert in human resources and organizational psychology, who has gained many years of experience in corporate organizations and has brought her own contribution to Hermes.



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